Privacy Policy

This Privacy Policy describes how GrayTop Tech ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or communicate with us by email. This may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Project details and budget information you share with us
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide information about our services
• Send you our newsletter if you have subscribed (you can unsubscribe at any time)
• Improve and optimise our website and services
• Comply with legal obligations
• Protect the security and integrity of our website

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering our services (e.g. email platforms, analytics providers), under confidentiality agreements
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

4. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand how visitors interact with the website (e.g. Google Analytics)
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is typically retained for 3 years. Newsletter subscriber data is retained until you unsubscribe.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@graytop.dev.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: